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ISO 21998:2020 Interpreting Services For Healthcare Industry

· 30.06.2023 · 07:50:46 ··· ··· Friday ·· 5 (5) TNV Akademi
ISO 21998:2020 Interpreting Services For Healthcare Industry
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ISO 21998 was developed in response to a worldwide growing demand to accommodate the interpreting needs of patients accessing healthcare services and healthcare professionals, such as physicians, nurses, and healthcare administrative staff, as well as to promote patient safety, wellbeing, and dignity during interactions related to the provision of healthcare-related services.
In those countries that do not have any recognized healthcare interpreting education in place, this standard can serve as a guideline and basis for setting up a suitable legal, administrative and educational system for all healthcare interpreting stakeholders.

The standard clearly states why healthcare interpreting is distinct from medical or healthcare-related translation. Translation involves the rendering of various forms of content into another language in written form, requiring a process and the allocation of a certain period of time for the task. Interpreting involves rendering spoken or signed messages from one language to another, either face-to-face or via distance interpreting.

Some healthcare interpreters are qualified to provide medical translation while others are not. Likewise, some medical translators may or may not be qualified to provide healthcare interpreting services, as these activities require different skill sets. When documents are not translated, healthcare interpreters sight translate the document into the other language.
The standard specifies that healthcare interpreting normally takes place between three or more participants:
1. speaker(s) or signer(s) of a language other than the language the healthcare provider speaks or signs;
2. healthcare providers or staff;
3. healthcare interpreter(s).

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