From Conflict to Comfort: Navigating Difficult Conversations with Anne-Maartje Oud 🔎🔍
🧐 · 08.08.2024 · 08:00:02 ··· Donnerstag ⭐ 3 🎬 37
📺Staffbase
🧠 · 10.08.2024 · 04:19:10 ··· Samstag
😎 · 10.08.2024 · 02:19:10 ··· Samstag
How can we overcome our discomfort to hold difficult conversations? Are there ways we can create ease? Behavioural & Communication Expert and owner of The Behaviour Company Anne-Maartje Oud joins Staffbase Head of Content Brian Tomlinson to answer these questions and more in this episode of Aspire to Inspire.
Anne lays out the key pillars for effective communication in leadership and strategies for handling difficult conversations while emphasizing the importance of self-awareness, empathy, and preparation in leadership communication. Prepare yourself to handle all future uncomfortable discussions after tuning in.
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Timestamps:
00:00 Intro
00:55 Anne’s background in behavioral science & communication
03:23 Key pillars for effective leadership communication
05:24 How to approach a leader who needs to change communication
08:42 Basic staples for effective leadership communication
10:22 How to build comfort and plan a procedure for better conversations
16:21 Having better conversations in a virtual world
18:59 Approaching conflict resolution in conversations
22:12 How introverted leaders can approach conflict in conversations
27:59 Examples of effective and ineffective communication
31:46 Common leadership pitfalls in difficult conversations
35:22 How can leaders better prepare for crisis conversations
40:45 How leaders can better validate their teams
43:47 Where to discover more about Anne
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Follow the host and guest:
Brian Tomlinson: https://www.linkedin.com/in/briancatomlinson/
Anne-Maartje Oud: https://www.linkedin.com/in/annemaartjeoud/
Email: amo@behaviourcompany.eu
Join the You’ve Got Comms newsletter: https://insights.staffbase.com/join-the-comms-club
Follow Staffbase:
LinkedIn: https://www.linkedin.com/company/staffbase/
YouTube: https://www.youtube.com/c/Staffbase
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About Staffbase:
Staffbase is the fastest-growing employee communications cloud, equipping many of the world’s leading companies with solutions to inspire every employee with motivating communication. With almost 3,000 customers, Staffbase helps organizations such as Adidas, Alaska Airlines, Audi, Blue Apron, DHL, and Whataburger to inspire their people to achieve great things together. Staffbase connects companies with their employees through a branded employee app, intranet, email, SMS, digital signage, and Microsoft 365 integrations, all of which can be managed through a single platform. In 2023, Staffbase was named a leader in the 2023 Gartner® Magic Quadrant™ for Intranet Packaged Solutions. Staffbase has also received the 2024 Choice Award for Intranet and Employee Experience Platforms from ClearBox. Headquartered in Chemnitz, Germany, Staffbase has offices worldwide, including New York City, London, Berlin, Sydney, and Vancouver. Please visit staffbase.com for more information.
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